We’ve got the staff to help you adjust to the new rules – ready to start today.
Whether you work in escrow, mortgage, title or a real estate office, chances are you’ve seen your work world turned upside down in the last few weeks. Complying with the new CFPB TRID rules is going to require a whole new process, along with plenty of new and flawless communication between lenders, title and escrow.
It’s a new real estate closing world.
How are you adjusting?
If you’re like the clients we’ve spoken with since October 3, you’re doing your best to adjust and are encountering many challenges. Every day you are looking at TRID and its implementation to evaluate, invent, perfect and train on new lending, opening, closing and disclosure processes.
Will you need more staff?
How do you keep from falling behind when everything takes longer?
How can you avoid time-consuming “re-disclosures” that delay the closing of transactions?
You have new software, and you’re still working to adjust to the changes as each lender interprets and implements its own process. How do you demonstrate to lenders your commitment and your firm’s ability to comply with the new rules without hiccups?
The new rules affect everyone in the industry, and adapting to them is going to take everyone in the industry: agents, lenders, escrow, and A Team, the industry’s local staffing firm. We understand the CFPB rules. We’ve been speaking with your clients, your vendors and your colleagues in the industry and we have a few ideas about how we can help.
Staff sufficiently during the transition.
We’re hearing that everything takes longer now. Adapting to new software, new forms and new requirements takes time, and every team member in every office is new to this process. Several savvy escrow clients have wisely added an A Team employee to their teams to avoid falling behind during the transition. An extra, admin-experienced pair of hands can make the difference between a smooth transition and a gradual fall behind.
Take a hard look at your processes so you can fill the new holes.
What are the new tasks? Where do they fall in your process? Next, take a look at who will handle each of those new tasks. For example, to avoid delay-causing re-disclosures, will you now need a HUD specialist at the opening of a file, rather than the closing?
Take the time – and staff – to tweak. Then tweak again.
Will the new processes require you to add additional staff? Most of our clients agree it’s too early to tell.
We do know from the 2010 HUD implementation that temporary staff can help get the work done while you design new processes. Temporary help can buy you the space and time to tweak your new processes. Temporary help is allowing A Team clients to add staff where they suspect they may need to add and to shift tasks from team member to team member as they test and refine their post-TRID processes.
A qualified A Team temporary employee could be the star of your TRID process development project – moving where you ask, when you ask, while you assess what staff you will need, permanently, in this new world.